About Us
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“We’ve built our business on providing amazing customer service and exceptional results.”
Roberto Zumeta
Founder of BRI
OUR MISSION
Our mission is to enthusiastically serve customers from start to finish with the highest quality, innovative masonry solutions that restore and enhance the beauty of their properties. We strive to maintain our ranking as the top choice for masonry repair contractors throughout Houston and Dallas; expanding through the influence of highly satisfied customers. We fully believe that by doing the above, we can provide opportunities for all BRI team members to grow and develop promising careers for the success and well-being of themselves and their families.
BRI BRAND PROMISES
We are not the stereotypical contractor, we guide ourselves by the golden rule and treat every customer how we would want to be treated. From the first phone call to when we close out the job, we want to leave our customers feeling overjoyed with their decision to hire Brick Restoration Inc.
Again, with the golden rule in mind, we will never sell you anything you don’t need. We will, however, go above and beyond to make sure you have all the information and receive a quote for the best repair possible to ensure a job well done. We regularly review our prices to ensure we are in line with industry standards so you always receive the best value.
Our customers often refer to our masons as artists or even magicians because of their ability to make cracks and other masonry flaws disappear. Although with repairs, we may not always be able to get a 100% match, it is our goal. We want to make sure that our repairs go unnoticed at a glance.
OUR VISION
To be a great place to work where people are inspired to be the best they can be and provide a future for their families. We know the value that people provide and we want to give them every opportunity to create a life worth living.
To be a responsible company that makes a difference in our local communities by helping the less fortunate and doing our part to make the world a better place.
Be a highly effective, innovative, lean and fast moving organization that is always seeking to improve our systems, products and solutions to better serve our customers.
It’s not enough for our customers to be satisfied. We want to create an experience that is a breath of fresh air for customers, and exceeds their expectations of what to expect from a residential service company.