You knocked out the first step and requested an estimate. Soon we will be reaching out to setup the exact date and time of your estimate and to confirm some other details that we may need.
Once we confirm a date we will send you an email confirmation stating the date, time and the name of the specialist that will be going out.
Our Restoration Specialists are trained to treat appointments as consultations. With this approach we focus on providing expert advice and recommendations on how to cost effectively achieve your goals. After discussing the scope of work to be done and addressing any possible concerns, your Restoration Specialist will determine if an estimate can be prepared on the spot. In some cases more time is needed to prepare the most accurate estimate possible.
We'll have a written proposal emailed to you within 24 hrs for your review. You can approve it by just replying to the email or call us if you have any questions or concerns. Once the proposal has been approved, we will secure a date for the work to be completed. Once scheduled, most jobs can be completed in one day.
The day before your scheduled work date your Restoration Specialist will call you to let you know which crew will be working on your property and what time they will be arriving. The Crew Lead will notify you upon their arrival and upon completion of the work for you to give the final seal of satisfaction.
The technicians were very professional, knowledgeable, polite and patient with my questions. They were efficient with time and materials and cleaned up before they left. The team was accommodating and respectful to a senior citizen. Highly recommend using this company.
Super easy process. The workman finished in a day and made sure to clean up very thoroughly afterwards. The brick looks so seemless now compared to the fungus growth it looked like previously.